Al Lauck


12082 Celine St., El Monte, CA 91732

Home (626) 579-6810, Cellular (626) 818-8691, Fax (626) 579-1682, alauck@mindspring.com

OBJECTIVE


Desire challenging Web design and programming projects in, PC/Windows, Unix, and Macintosh environments. A high-impact technical support position requiring creative and innovative approaches to problem solving, strategy development and business goal fulfillment.

SUMMARY


Ten years experience in:

  • Creation of Web Pages with functionality and custom forms
  • Web Site Administration
  • Uses Perl, & Javascript
  • Solve technical issues for Web Hosting Services including Web page design and back end Web server configuration
  • Support issues for Internet connectivity for all operating system platforms including broadband, ISDN and dialup services
  • Install, configure and maintain Windows, UNIX and Macintosh systems
  • Train in all office applications
  • Develop databases using dBase IV and Paradox
  • Administer Banyan VINES LAN/WAN network and implement enterprise-wide email (Beyond Mail), scheduling (CaLANdar) networked desktop fax application (Alcom's LanFax), network remote access and off-line network data archiving data storage
  • Maintain network hardware, including, hubs, NICs, Ethernet wiring and networked peripherals
  • EXPERIENCE


    Web Support Technician

    October 1998 to Present

    Earthlink Network, Inc., Pasadena, CA -

  • Technical support for Business Web Hosting Services including Web page design and back end Web server configuration.
  • Troubleshoot broadband Internet connections.
  • Owner/Sole Proprietor

    March 1995 to Present

    Independent Systems Development, El Monte CA -

  • On-site hardware and software support and training.
  • Web site development using a variety of HTML editors (see http://www.isd1.com/ for a sample)
  • Micro-Support Specialist

    April 1990 to February 1995

    Manatt, Phelps & Phillips, Los Angeles, CA -

  • Evaluate, inventory, maintain and install PCs for 500 attorney/staff law firm in a  multiple operating system environment.
  • Conduct training in all office applications.
    Database development using
  • dBase IV and Paradox.
  • Network administration of Banyan VINES LAN/WAN network.
  • Maintain network hardware, including, hubs, NICs, Ethernet wiring and networked peripherals.
  • Outrider

    March 1978 to January 1999

    Los Angeles Turf Club, Oak Tree, Hollywood Park,  Del Mar Turf Club and Fariplex Park, Southern  California Race Tracks -

  • Responsible for the safety of horses and personnel on the race track. Coordinate with racing stewards and race track management regarding all on-track safety issues.
  • ACCOMPLISHMENTS


  • Installed, configured and maintained 20 BSD Unix systems for use by Web Support representatives in the Electronic Support department at the Pasadena call center.
  • Two time recipient of Overall Achievement Award at EarthLink Pasadena Esupport department.
  • Early adoption of enterprise-wide email (Beyond Mail), scheduling (CaLANdar) networked desktop fax application (Alcom's LanFax), network remote access and installed and setup off-line network data archiving data storage utilizing 24 cassette Optical-Magneto jukebox system.
  • EDUCATION AND CREDENTIALS


    Computer Science

    1997

    California State University, Los Angeles, CA - UNIX; UNIX System Administration

    Banyan Certified Education

    1993

    Banyan System Administrator Single Server Environment - January 1993
    Banyan Advanced VINES Administration Multiple Server Environment - May 1993

    B.A., Educational Psychology

    1971

    University of California, Los Angeles, VA - Research Associate under Ivar Lovaas, UCLA Psychology Department.

    REFERENCES


    Earthlink Network, Inc.
    3100 New York Drive
    Pasadena, California 91107
    626.296.2400

    Independent Systems Development
    Sole Proprietor March 1995 to Present
    12082 Celine St., El Monte, CA 91732

    Manatt, Phelps & Phillips
    11355 West Olympic Boulevard, Los Angeles, California 90064
    310.312.4000